FAQ

FREQUENTLY ASKED QUESTIONS

1. How are your prices?

The prices are subject to the market change. You can check with us for the most recent prices.

2. Do you have a minimum order quantity?

MOQ is 1 piece.

3. What is the average lead time?

For products already in our warehouse, we offer fast delivery in 3 days. For samples and small quantities, the lead time is normally within 7 days. For mass production, the lead time is 20-30 days after receiving the payment. You could please further confirm with us.

4. Do you offer any product warranty?

We offer 60-day product warranty.

5. What is your payment term?

Normally 100% payment in advance.
If you are interested in our products or service, the transaction can be made via our international Alibaba online store (Alibaba online store link: https://purechip.en.alibaba.com/), and your payment and transaction will be secured by Alibaba Trade Assurance Service Rules under Alibaba international sales platform.
Alternatively, T/T payment can be accepted.

6. Do your prices cover the shipping cost?

It depends on the incoterms applied, and we mostly offer EXW, CFR for the transactions, ect. For further details, please check with us.